The Leo Baeck Day School is currently seeking an outgoing, relationship-driven, and highly organized individual to fill the role of Admission Coordinator. In partnership with the Director of Admission, the Admission Coordinator guides prospective families from their very first point of contact through to enrollment and school entry. The core of this role relies on impeccable attention to detail managing the office workflow, providing thoughtful and exceptional customer support to families, and collaborating seamlessly with all stakeholders to showcase our school's mission and vision.
Principal Responsibilities
Organization & Information Management
- Maintain and optimize all admission processes and structured workflows to keep the office running efficiently.
- Manage the OpenApply platform, handling data entry, family records, list management, and application/re-enrollment processes.
- Track and analyze admission data spreadsheets, ensuring exact collection and reporting to inform recruitment and admission processing strategies.
Thoughtful Customer Support
- Serve as a primary ambassador for the school, providing warm, empathetic, and timely responses to all phone, email, and website inquiries.
- Support prospective families through every stage of the enrollment lifecycle, delivering high-touch customer care that ensures a smooth and welcoming transition into the school.
- Coordinate impactful outreach and community programming to create memorable and relationship driven experiences for prospective families.
Stakeholder Collaboration
- Partner cross-functionally with marketing,
communications and development colleagues, as well as the academic leadership team.
- Work closely with the Little Leos lead teacher to coordinate early-years programming and integration.
- Build and maintain strong relationships with partner organizations to expand the school's community reach.
- Provide strategic administrative support to the Parent Ambassador Committee.
Required Qualifications
- Bachelor's degree or equivalent education and work experience.
- 2–5 years of experience in an administrative or customer-facing role where multitasking and precision were required.
- Knowledge and proficiency with Google Suite and comfort in a Mac-based environment.
- Knowledge of Canva.
- Knowledge of MailChimp and OpenApply is considered a solid asset.
The Ideal Candidate Demonstrates:
- Exceptional Organization: Proactive time management with a proven ability to manage multiple competing priorities, deadlines and events.
- Meticulous Attention to Detail: A sharp eye for data integrity, accurate record-keeping, and high-quality written communications.
- Thoughtful Customer Care: Advanced interpersonal and communication skills rooted in empathy, patience, tact, and diplomacy.
- Strong Collaboration: A team-first mindset with the ability to work independently while seamlessly collaborating with diverse stakeholders across the school community.
- Adaptability: A flexible, creative problem-solving approach thriving in a fast-paced environment, backed by a growth mindset.
The Leo Baeck Day School values a diverse workforce and encourages applications from all qualified candidates.
📌 Admission Coordinator (Toronto)
🏢 CAIS
📍 Toronto