Role Mission

As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an productive stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues.

You will serve as a "Gucci Ambassador" by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.

Key Accountabilities

Operations

- Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve;
- Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV's and damages;
- Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner;
- Maintain clear and accurate operations documents/procedures for reference purposes;
- Submit all 8300 and tax-exempt forms as received;
- Communicate all discrepancies/issues immediately to management;
- Process repairs and damages on a timely basis according to company guidelines;
- Assists with physical maintenance of the boutique;
- Place orders as needed for all supplies for the office and store;
- Ensure compliance with company standards, procedures, and security guidelines.

Inventory

- Ensure an accurate and organized store inventory at all times;
- Oversee store cycle counts, scheduled inventories,



and reconciliation with support and direction from the Store Director or Operations Manager.

Key Requirements

- Bachelor's Degree preferred;
- Experience with technology to utilize internal retail systems and shipping software programs;
- Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;
- 1 year of administrative or stock experience; preferably in a luxury environment;
- Strong attention to detail and ability to multitask;
- Familiar in Microsoft Word and Outlook;
- Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.

Key Pillars for Ways of Working

- Execute the mission of the role with a Radically Client-Centric mindset
- Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working
- Be Relentlessly Creative and approach challenges with an innovative mindset
- Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors

Work Authorization

Qualified candidates must have the proper work authorization to work in Canada

Salary Range - Vancouver, British Columbia

For individuals assigned and/or hired to work in Vancouver, British Columbia, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.

A reasonable estimate of the current base salary range is $24/hr CAD.

EOE M/D/F/V

📌 Operations Controller (Vancouver)
🏢 BROBSTON GROUP
📍 Vancouver