Deliver exceptional customer service as a Customer Care Representative with Connect Hearing in Gibsons or Sechelt, Sunshine Coast, British Columbia.

Reporting to the Regional Clinic Manager, you will support a retail clinic environment within Connect Hearing Canada and Sonova. The work includes client communication, appointment scheduling, account management, insurance billing, and basic device assistance. Training is provided for cleanings and minor in-clinic repairs.

Key Responsibilities:

- Provide customer service in person, by phone, and email
- Schedule appointments for Hearing Care Professionals
- Organize clinic files and maintain client accounts
- Coordinate third-party billing with insurance companies
- Assist with cleanings and minor device repairs

Requirements:

- Solid communication and customer service skills
- Experience or interest in reconciling accounts receivable
- Commitment to helping others and service excellence
- Availability to travel to other clinics
- Willingness to learn and grow knowledge

Bring customer service, account coordination, and communication skills to Connect Hearing clinics serving clients across the Sunshine Coast.

📌 Customer Care Representative Gibsons (Ahuntsic)
🏢 Great Lion Canada
📍 Ahuntsic