Support Okta developers in Toronto through advanced troubleshooting, API expertise, and a hybrid schedule requiring two office days weekly. Help customers integrate secure identity technology. As a Senior Developer Support Engineer on Builder Experience, you will solve sophisticated issues across Okta SDKs, AI Agents, OAuth, OIDC, and SCIM. The role serves customers, ISVs, GSIs, and partners while connecting product feedback with engineering teams. You will build practical solutions using AI-assisted development tools.

Key Responsibilities
- Own complex customer issues from investigation through resolution
- Reproduce technical problems locally and author engineering bug tickets
- Recommend workarounds and integration best practices
- Create knowledge articles supporting developer self-service




- Build internal tooling with AI-assisted development tools

Requirements:
- Four-plus years in developer support, solutions engineering, or software development
- Computer science, MIS, or related technical degree
- Statically and dynamically typed programming language fluency
- Cloud applications, RESTful APIs, and web framework experience
- Toronto office attendance twice weekly and orientation attendance required Bring technical troubleshooting, identity platform knowledge, and developer advocacy to Okta’s Builder Experience team in Toronto.

📌 Senior Developer Support Engineer Toronto
🏢 Okta
📍 Toronto