Integration Technical Lead Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E; and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts payable. With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and governance best practices. Based in Burlington, ON, the organization also has offices in Toronto, Oakville, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville. Learn more: www.mohawkmedbuy.ca. We are currently recruiting for a Integration Technical Lead to support our Member IT Services team. The successful candidate can work from our Toronto or Burlington offices. Position Overview The Technical Lead, Integrations is a hands‑on, customer‑facing leader responsible for designing, delivering, and supporting secure, reliable integrations across Microsoft Dynamics 365, SAP, cloud platforms, EDI, Value‑Added Networks (VANs) such as GHX, and third‑party applications. The role works directly with customers, business teams, trading partners, and vendors to understand needs, recommend practical solutions, and lead delivery from discovery through implementation and support. Success requires initiative, attention to detail, solid problem‑solving, sound technical judgement,



and clear communication with technical and non‑technical stakeholders.

Key Responsibilities
- Lead the end‑to‑end design, development, testing, deployment, and support of integrations across Microsoft Dynamics 365, SAP, cloud services, business applications, and external partner systems.
- Build and support APIs, EDI, VAN, middleware, secure file‑transfer, and flat‑file integrations, including mappings, transformations, monitoring, and documentation.
- Translate business, data, security, and operational requirements into practical technical designs and specifications.
- Recommend solutions that balance security, reliability, scalability, maintainability, cost, and supportability.
- Establish integration standards and reusable patterns, review technical solutions, and ensure compliance with architecture, security, privacy, and operational requirements.
- Lead customer, vendor, and technical discussions; clarify requirements, challenge unnecessary complexity, and communicate recommendations, risks, and dependencies.
- Coordinate vendors, environments, testing, releases, cutover, and production stabilization, and maintain clear technical and support documentation.
- Monitor integration performance, troubleshoot complex issues, complete root‑cause analysis, and implement lasting improvements to reliability and supportability.
- Integration solution design and delivery: Lead the hands‑on design, development, testing, deployment,



and documentation of integrations across Microsoft Dynamics 365, SAP, cloud services, APIs, middleware, EDI, VANs such as GHX, flat files, and third‑party systems. Define interface requirements, mappings, secure transport, validation, acknowledgements, error handling, and support procedures. Recommend solutions that balance reliability, security, maintainability, performance, cost, and business value.
- Technical leadership and standards: Establish integration standards, reusable patterns, security controls, monitoring, versioning, and documentation practices. Lead technical reviews, identify risks and dependencies, and guide internal teams and delivery partners to ensure solutions align with enterprise architecture and operational needs.
- Operational reliability and problem resolution: Monitor integration health, troubleshoot cross-platform incidents, complete root‑cause analysis, and implement lasting corrective actions. Improve monitoring, error handling, support procedures, and service resilience, and provide hands‑on support during releases, upgrades, and production stabilization.
- Customer, vendor, and stakeholder partnership: Act as the primary customer‑facing technical lead for assigned integration initiatives. Build trusted relationships, lead discovery and technical discussions, clarify requirements, present recommendations and risks in clear business language, and confirm alignment before delivery. Coordinate vendor development, customer testing, onboarding, cutover, and transition to support. Communicate proactively, manage expectations, lead technical escalations, and retain ownership through resolution and follow‑up. Qualifications and Skills Skills and Competencies
- Hands‑on expertise

📌 Member IT Services (Burlington)
🏢 Mohawk Medbuy
📍 Burlington