Quality Assurance Manager# Johnson Electric Careers## Quality Assurance Manager申请: Canada, Stratford: Full time: 今天发布: R00031379# Join Our Team as a Quality Assurance Manager at Johnson Electric

Location:
Mississauga, ON (onsite) Salary Range: $115,400-$125,000 per year Vacancy Type: Existing PositionAs our next Quality Assurance Manager, you’ll lead plant-level quality assurance activities to ensure products and manufacturing processes meet customer expectations, industry standards, and internal quality requirements. Your expertise in automotive quality systems, customer relations, structured problem-solving, digital quality, and people leadership will be crucial in improving product quality, reducing operational losses, and building a culture of accountability and continuous improvement. ## Why You’ll Love Working Here* Employee Empowerment: A culture that empowers employees to take initiative and make impactful decisions.
* Diverse Projects: Work on a variety of projects across different industries, gaining broad experience.
* Mentorship Opportunities: Access to mentorship programs that help you grow both personally and professionally.
* Global Mobility: Opportunities for international assignments and transfers to broaden your career horizons.
* Ethical Practices: A commitment to ethical business practices and integrity in all operations. ## What You’ll Be Doing* Establish departmental objectives, quality metrics, and improvement plans aligned with business goals
* Lead customer quality communications, complaints, investigations, containment activities, and corrective actions
* Drive continuous improvement initiatives focused on reducing defects, scrap, rework, warranty claims, and customer concerns
* Improve process capability, process stability, product quality, and Overall Equipment Effectiveness




* Lead structured problem-solving and root-cause analysis activities
* Maintain and continuously improve the Quality Management System in accordance with IATF 16949 and customer-specific requirements
* Ensure quality procedures, standards, work instructions, and controlled documentation remain current and effective
* Lead internal and external audits, including IATF 16949, Layered Process Audits, Process Audits, Product Audits, and customer audits
* Ensure timely closure and effectiveness verification of audit corrective actions
* Lead cross-functional PFMEA reviews, Control Plan development, APQP, PPAP, MSA, SPC, and capability studies
* Implement effective risk-management and process-control strategies
* Lead the adoption of digital quality systems integrating manufacturing, laboratory, inspection, and customer data
* Enable real-time monitoring, predictive analytics, automated process controls, and data-driven decision-making
* Monitor customer, supplier, and internal quality performance and implement corrective actions
* Support supplier quality improvement, supplier corrective actions, and incoming material investigations
* Prepare and present quality-performance reports and KPI reviews to management
* Support new product launches, engineering changes, and customer program requirements
* Lead, coach, mentor, and develop Quality Engineers, Quality Technicians, and Inspectors




* Establish employee development plans and support succession planning within the Quality organization
* Provide hands-on production-floor support for troubleshooting, containment, and corrective action implementation
* Perform other related duties as assigned ## What We’re Looking For* Bachelor’s degree in Materials Science, Metallurgy, Chemical Engineering, or a related technical discipline
* Minimum 8 years of progressive quality experience in a manufacturing environment, preferably automotive
* 3–5 years of leadership or supervisory experience managing quality personnel
* Robust working knowledge of IATF 16949 and customer-specific requirements
* Demonstrated experience with APQP, PPAP, PFMEA, Control Plans, MSA, SPC, and process capability studies
* Proficiency with quality analysis and structured problem-solving tools, including Minitab
* Experience leading customer complaints, containment activities, root-cause investigations, and corrective actions
* Understanding of digital manufacturing, Industry 4.0, and data-driven quality management
* Experience with manufacturing data, SPC systems, MES platforms, process-monitoring tools, and business intelligence dashboards
* Knowledge of automated process control, real-time production monitoring, and predictive quality systems
* Excellent leadership, communication, presentation, and interpersonal skills
* Ability to work independently while effectively leading cross-functional teams ## Bonus Points If You Have* Automotive manufacturing and customer-facing quality leadership experience
* Experience developing or transforming plant-level Quality Management Systems
* Experience implementing digital quality platforms and automated data pipelines
* Famili

📌 Quality Assurance Manager (Mississauga)
🏢 Johnson Electric Group
📍 Mississauga