REGIONAL MANAGER, TERMINAL OPERATIONS In this key leadership role, you will oversee a team of Terminal Managers and operational staff, ensuring the safe, reliable, and efficient delivery of ferry services while fostering a culture of accountability, customer service, and continuous improvement. You will be responsible for operational performance, financial stewardship, workforce leadership, labour relations, and the successful implementation of corporate and regional initiatives that support BC Ferries' strategic objectives. Ensures safe practices in terminal operations and a protected working environment for all terminal staff, including verifying that all staff are properly trained Working with all Terminal Managers and Supervisors, ensure daily adherence to all relevant safety practices and policies Familiarizing terminal staff with policies and procedures as they relate to the specific terminal, conducting drills and coordinating training for terminal staff Participating in Joint Site Safety Committee meetings as a management representative Manages And Is Accountable For Effective Fiscal Management By Monitoring and controlling terminal operations expenditures, explaining variances, monitoring labour costs and authoring overtime, taking timely preventative and corrective measures Manages Human Resources / Employee Relations Activities By Assessing and hiring terminal management/staff in a manner consistent with Company policies and procedures in conjunction with Human Resources, including signing letters of offer Establishing clear performance plans for each subordinate; regularly evaluating and documenting performance, including reviewing and evaluation probationary employees to determine their ultimate acceptability as an employee at the terminal Manages The Operations Of The Terminal By Reviewing financial and other performance reports, monitoring watch labour and non-labour expenditures, approving overtime, and preparing reports including watch month-end variance and quarterly financial reports Ensuring terminal facilities, buildings,



grounds, and equipment are maintained according to BCF standards Post-Secondary diploma in Business Administration or a related field Post-Secondary diploma in Business Administration or a related field Work Experience Requirements Minimum 3-5 years' experience managing a passenger transportation terminal, preferably marine transport Demonstrated experience in creating and managing large operating and capital budgets Strong leadership through their reliable performance and positive interaction with others in the company Ability to identify and analyze business opportunities to increase shareholder value Customer service driven individual The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. We sail to serve and connect the people and the coast of BC". Every day, we connect communities and move tens of thousands of passengers and vehicles across our 25 routes through the dedication, expertise and hard work of our teams. Guided by a shared commitment to safety, service, inclusion, and local commitment,

we offer
meaningful work, opportunities for growth, and the chance to make a positive impact. Whether you work onboard our vessels, in our terminals or behind the scenes, you'll play an important role in connecting people, supporting communities, and keeping coastal BC moving. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace. For 65 years, we have been dedicated to providing safe and efficient travel to our customers. Our role as a ferry transportation provider goes beyond getting passengers from point A to B. With 25 routes throughout the west coast of BC, we serve as advocates for the coastal environment and communities where we operate. Operations began in 1960 with just two ferries providing service on a single route.

📌 Branch Operations Supervisor (Comox)
🏢 BC Ferries
📍 Comox