Use English and French communication skills as an Insurance Sales Associate with Intact in Vancouver, supporting customers through inbound calls. As a Bilingual Sales and Customer Service Associate, you will advise Canadians on personal insurance products and answer product questions. You will analyze customer needs, cross-sell services, and guide customers through next steps. The role also includes electronic inquiries, account updates, and issue resolution.

Key Responsibilities
Advise customers on appropriate insurance products and next steps Analyze needs and promote personal insurance products Process payment method changes accurately and efficiently Handle telephone and electronic customer inquiries promptly Resolve customer issues while delivering exceptional service

Requirements:
At least one year of customer service experience Required bilingualism in English and French Previous call center experience preferred Excellent communication and empathy skills Ability to navigate systems and multitask under pressure Bring bilingual communication, sales, and customer service strengths to Intact’s Vancouver insurance team while preparing for licensing. #J-18808-Ljbffr

📌 Salesperson Associate (Vancouver)
🏢 Intactfc
📍 Vancouver