Guest Relation/ Hospitality Officer F/H (Kananaskis)

Guest Relation/ Hospitality Officer F/H (Kananaskis)

30 Oct
|
Novotel & ibis Balikpapan
|
Kananaskis

30 Oct

Novotel & ibis Balikpapan

Kananaskis

Lead luxury guest experiences at Fairmont Chateau Lake Louise in Banff National Park, guiding VIP services, Concierge, and personalized itineraries. The Guest Experience Manager is a strategic luxury hospitality leader overseeing Guest Relations, Concierge, VIP Services, and resort-wide initiatives. Reporting to the Director of Front Office, this manager leads Concierge, VIP Team, and Suite Experience programs. Serve as the resort’s luxury hospitality ambassador Oversee service recovery and guest loyalty Luxury resort management experience in guest-facing operations Expertise in VIP management and personalized service Knowledge of Forbes Travel Guide and LQA Proficiency with Opera Cloud and Microsoft Office Bring luxury hospitality leadership, VIP expertise, and personalized service skills to Fairmont Chateau Lake Louise’s guest experience team. #

📌 Guest Relation/ Hospitality Officer F/H (Kananaskis)
🏢 Novotel & ibis Balikpapan
📍 Kananaskis

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