Overview

- Job Duration: Permanent
- Language of Work: English
- Hours of Work: 37.5 hours per week
- Education:
- Experience:
Education
- No degree, certificate or diploma
Work setting
- Business sector
- Retail/wholesale establishment/distribution centre
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
Computer and technology knowledge
- Internet
- MS Excel
- MS Word
- Adobe Illustrator
- Adobe Photoshop
Transportation/travel information
- Own transportation




Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
Screening questions
- Do you have experience working in this field?
Experience
- 1 year to less than 2 years
Employment terms options
- Morning
- Day
Health benefits
- Dental plan
- Disability perks
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Commission
- Group insurance benefits
- Life insurance
- Pension plan
Other benefits
- Other benefits

📌 Customer service assistant (Calgary)
🏢 CareerBeacon
📍 Calgary