Enterprise architecture and AI integration define this ServiceNow prospect, where senior technical leaders shape strategic customer solutions and platform strategies. As an Enterprise Architect, you will work in ServiceNow’s post-sales organization with customers, partners, and sales teams. You will develop cross-functional strategies, communicate architectures to CIO and CTO audiences, and explain the Now platform’s single cloud foundation. The work spans architecture engagements, customer value, and executive relationships.

Key Responsibilities

Engage executives to identify pain points and translate them into ServiceNow solutions Lead architecture and design engagements for strategic customer needs Communicate platform architecture across customer technical leadership levels Deliver workshops, best-practice overviews,



and educational sessions Develop best practices, white papers, and architecture guidance

Requirements:

Fifteen or more years influencing senior technology leaders Experience in pre-sales, customer, or delivery-focused roles Expertise designing advanced architectures and integrating multiple platforms Understanding of SaaS, PaaS, multitenancy, and automation principles Experience presenting architecture concepts to technology leaders and partners Bring enterprise architecture, AI integration, and executive communication expertise to ServiceNow’s strategic customer engagements and Now platform vision.

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📌 ServiceNow Enterprise Architect (Toronto)
🏢 ServiceNow
📍 Toronto