Enterprise product strategy and cross-platform integration define this Senior Product Manager role, based in a hybrid Toronto, Ontario arrangement. At Manulife, this senior product leader owns the unified member experience across platforms, business units, and channels. The role guides discovery through launch, measurement, and optimization while aligning product, technology, architecture, data, operations, and business leaders. It requires digital product management experience, platform services expertise, and enterprise-scale judgment.

Key Responsibilities

Lead unified member experience strategy, design, and delivery Manage platform partners, integrations, roadmaps, and capabilities Co-lead enterprise roadmap planning and prospect prioritization Develop shared services, APIs,



and integration patterns Monitor KPIs and recommend continuous experience improvements

Requirements:

Seven or more years of digital product management experience Horizontal ownership across multiple platforms or business units University degree in business, technical, or quantitative field Expertise with platform services, APIs, and SDKs Experience scaling services from initial build to enterprise adoption Shape Manulife’s enterprise member experience through product strategy, platform services, APIs, and measurable cross-platform delivery.

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📌 Senior Enterprise Product Manager (Toronto)
🏢 Manulife/John Hancock
📍 Toronto