Support FedEx operations with customer service, records management, and administrative coordination across hub and station areas. Full-time work includes wide-ranging operational tasks.
The Senior Operations Administrator performs clerical and administrative functions across linehaul, records management, quality assurance, and customer service. This role handles packages needing attention and serves as a customer’s first contact for various issues. Four years of related experience are required.
Key Responsibilities:
- Perform clerical functions across hub and station operational areas
- Support linehaul, records management, and quality assurance activities
- Tend damaged and incorrectly addressed packages promptly
- Serve as the first customer contact for various issues
- Optimize delivery time through timely package handling
Requirements:
- High School Diploma or GED required
- Four years customer service, clerical, or related experience
- Microsoft Office and web-based application skills
- Customer service, typing, data entry, and review skills
- Time management, organization, multitasking, and accuracy
Apply administrative, customer service, and records management expertise as a Senior Operations Administrator supporting FedEx operations.