SureWerx is a leading manufacturer of innovative safety, tool and equipment products and solutions. Since 1957, we've been trusted to keep all who use our products safe in even the most challenging environments. Today, our growing family of world-leading brands serves customers and partners across the U.S., Canada and Europe.

At SureWerx, you'll have the opportunity to challenge yourself in a supportive, growth-oriented culture of industry leaders. You’ll help chart our future as we continue to expand into recent products, services and markets. And we’ll invest in your career development, enabling you to grow and succeed.

We are looking for a full-time Business Systems Analyst, Enterprise Resource Planning (ERP). Reporting to the Associate VP Business Applications, this position will support the enterprise rollout and ongoing optimization of Microsoft Dynamics 365 Finance & Operations (D365) across our manufacturing and distribution operations in North America and Europe.

This is a remote role based in North America. The successful candidate must be able to travel internationally up to 50% to support SureWerx manufacturing sites in North America and Europe.

Responsibilities

- Lead discovery workshops and document current-state and future-state processes, business requirements, gaps, risks, controls, and dependencies.
- Translate approved business requirements into functional designs, user stories, acceptance criteria, process flows, and standard operating procedures.
- Support the design, configuration, validation, cutover, deployment, stabilization, and ongoing improvement of D365 across finance, procurement, inventory, warehousing, sales order processing, master planning, production, and related operational processes.
- Analyze Prelude and connected legacy processes, reports, interfaces, and data dependencies and support migration, reconciliation, validation, and controlled decommissioning activities.
- Profile, cleanse, map, validate, and reconcile master and transactional data. Define conversion rules, support mock migrations and cutover rehearsals, document exceptions, and confirm data completeness and integrity with business owners.
- Gather and document requirements for integrations between D365 and surrounding applications, including EDI, reporting, customer, supplier, logistics, and financial solutions.
- Support interface mapping, test-case design, defect triage,



and end-to-end validation with technical teams and external partners.
- Develop test strategies, scenarios, scripts, traceability, and expected results. Coordinate system integration testing and user acceptance testing, manage defects through resolution, and obtain documented business sign-off.
- Investigate business-system incidents and recurring process issues, reproduce and document defects, assess business impact, and coordinate resolution through Jira or the applicable service-management tool.
- Act as the liaison among business functions, technology teams, implementation partners, and software vendors. Facilitate decisions, manage requirements and scope, communicate impacts, and escalate risks with clear options and recommendations.

- Create role-based training materials, work instructions, process documentation, and release communications. Deliver training and floor support, monitor adoption, and reinforce standardized processes and controls.
- Analyze system performance and user feedback, recommend prioritized improvements, assess downstream impacts, and support release planning.
- Ensure changes follow established architecture, security, data, testing, and change-control standards.

Skills &

Qualifications

- Ability to travel internationally up to 50%, including travel to SureWerx manufacturing sites in North America and Europe.
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, Engineering, Supply Chain, or a related discipline. An equivalent combination of relevant education and experience will be considered.
- 2-5 years of progressive business systems analysis experience supporting ERP-enabled business transformation in a manufacturing and/or distribution environment.
- Demonstrated hands-on experience with Microsoft Dynamics 365, including requirements analysis, process design, configuration validation, testing, deployment, and post-go-live support.
- Demonstrated experience with at least 4 of the following process areas: procurement and sourcing, inventory management, warehouse management,



sales order processing, master planning, production control, product information management, landed cost, finance, or intercompany operations.
- Experience analyzing and migrating ERP master and transactional data, including mapping, data-quality assessment, reconciliation, validation, and cutover support.
- Experience documenting and testing system integrations or EDI transactions across ERP and third-party platforms.
- Ability to create professional functional specifications, process maps, user stories, acceptance criteria, test scripts, training materials, SOPs, and decision records.
- Advanced analytical and problem-solving skills, with the ability to move from an operational issue to root cause, options, recommendation, and verified outcome.
- Strong facilitation and communication skills with business users, operational leaders, technical teams, and third-party implementation partners.
- Ability to manage multiple priorities in a fast-paced, multi-site program.
- Experience supporting a transition from Prelude or another legacy manufacturing/distribution ERP to D365 is preferred.
- Experience in a multi-company, multi-currency, multi-site, or international D365 environment is preferred.
- Working knowledge of D365 data entities, Data Management Framework, security roles, workflows, batch processing, and reporting concepts is preferred.
- Experience with Jira, Azure DevOps, Power Automate, Visio, Power BI, SQL, or comparable analysis, testing, reporting, and work-management tools is preferred.
- Experience working with European and North American operations and coordinating activities across time zones is preferred.

SureWerx is committed to fostering equal opportunities, and to providing an inclusive and respectful working environment in which all employees can thrive. We aim to attract and retain a workforce that represents and celebrates the diverse communities we so proudly serve. We therefore encourage applications from women, LGBTQ+ people, Indigenous Peoples, people of colour, persons with disabilities, and people who are neuro diverse. Please advise our HR team if any accommodations are required to support you during the recruitment process.

Accommodations will be provided upon request during the recruitment process.

We thank all applicants for their interest in SureWerx, however, only those who qualify will be contacted.

📌 Business Systems Analyst, Enterprise Resource Planning (ERP) (Canada)
🏢 SureWerx.
📍 Canada