Lead business analytics in Toronto using project management and data visualization to improve Scotiabank customer journeys across assisted and digital channels. As a Manager, Analytics, you will partner with Channel teams and transformation stakeholders across Digital, Branch, Contact Centre, and ABM. You will explore business problems, create scalable analytical outputs, and translate findings for technical and non-technical audiences. Your work supports business growth, transformation priorities, and customer outcomes.

Key Responsibilities

Manage analytics projects through the full lifecycle Create dashboards, models, datasets, and reusable data assets Define requirements, timelines, scope, documentation, and data lineage Present insights, visuals,



and recommendations to senior stakeholders Build cross-functional connections across channel data requests

Requirements:

Education in analytics, business, computer science, mathematics, or related field End-to-end analytics experience across exploration, cleaning, and synthesis Project coordination experience across multiple priorities and deliverables Power BI, Looker, Tableau, Genie, or similar experience SQL, Python, R, SAS, BigQuery, or Databricks experience Bring analytics, communication, visualization, and project management skills to Scotiabank’s Toronto channel analytics team.

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📌 Business Analytics Manager Toronto
🏢 Scotiabank
📍 Toronto