Lead strategic operations for Instacart Online Grocery remotely across Canada, partnering with the General Manager through executive communication and program management. As Chief of Staff, you will support a product and R&D; organization of approximately 200 people. You will improve operating rhythms, decision-making, planning, and organizational health. The work spans product, design, research, engineering, and technical program management while serving as a trusted partner to senior leaders.
Key Responsibilities
Own leadership meetings, business reviews, planning reviews, and communications Improve decision frameworks, clarify priorities,
and track commitments Prepare executive briefings and coordinate research for key meetings Drive annual planning and ambiguous priority programs Partner with HR and finance on headcount budgets
Requirements:
10+ years of qualified experience Direct, adjacent, or Chief of Staff R&D; experience Executive experience in consulting, strategy, operations, or finance Exceptional communication, analytical, and program management skills Ability to travel 10% Bring strategic judgment, organizational empathy, and disciplined execution to Instacart's Online Grocery leadership and product organization.