Drive perks administration excellence at Benefit Solutions through process improvement, analytics, and technology-enabled operational leadership. This Vice President, Operations leads complex service delivery across benefits administration, claims administration, customer service, and related functions. You will improve workflows, standardize practices, and use data to guide decisions. The position partners across Technology, Product, Client Success, and business units to support scalable performance. Key Responsibilities:

Streamline processes and enhance service delivery consistency Use analytics to improve operational outcomes and decisions Support technology adoption, automation,



and digital tools Prepare operations for products and business initiatives Foster continuous improvement, accountability, and learning Requirements:

15+ years in operational leadership within service environments Strong operational performance and process improvement knowledge Experience improving efficiency through technology-enabled solutions High-growth, private equity-backed, or multi-entity experience Fluency in English and French highly desired Apply operational excellence, analytics, and technology partnership to improve client outcomes throughout Benefit Solutions’ businesses.

📌 Operations Executive Benefits Administration (Mississauga)
🏢 People
📍 Mississauga