Hyper Automation Lead

Pay Rate: $88.56 to $99.63/hour, depending on experience

Contract: Start Date 2026-11-16 End Date 2027-08-31 (9 Months)

Location: Calgary, Alberta

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

Description The Hyper Automation Lead is accountable for leading the end-to-end delivery and support of low-code automation solutions across the airline. This role works closely with business and technology partners to identify high-impact automation opportunities, translate business needs into scalable solutions, and guide a team of Automation Specialists through design, build, deployment, and ongoing support.As a hands-on delivery leader, you will establish consistent team practices, remove delivery barriers, provide technical and functional mentorship, and ensure that all low-code automation solutions are secure, maintainable, supportable, and aligned with ’s approved architecture, platform, and governance frameworks.

Responsibilities

Lead the delivery of low-code automation solutions from opportunity assessment through design, build, testing, deployment and operational handoff.

Translate business needs, process challenges and desired outcomes into clear delivery scope, requirements and solution approaches.

Plan and coordinate team work, assign responsibilities, manage competing priorities and ensure delivery commitments are understood and achieved.

Identify delivery risks, dependencies and blockers early,



and work across teams to establish practical paths forward.

Provide transparent status, decisions, risks and recommendations to business partners and Delivery Enablement leadership.

Ensure solutions are delivered with appropriate documentation, training, release planning and support readiness. Guide Solution Design and Development

Provide functional and technical guidance to Automation Specialists throughout solution design and development.

Work with Solution Architects, platform teams and business stakeholders to select fit-for-purpose automation approaches based on requirements, complexity, risk and maintainability.

Review solution designs, workflows, integrations and team deliverables for quality, consistency and alignment with approved standards.

Promote reusable components, common patterns and consistent use of approved low-code automation tools.

Ensure solutions include appropriate error handling, logging, testing, security controls and operational support considerations.

Contribute directly to analysis, design, troubleshooting or development when additional expertise is required. Manage Intake, Prioritization and Stakeholder Relationships

Assess automation requests with business partners to clarify the problem, expected value, process readiness and delivery requirements.

Provide estimates and recommendations based on effort,



complexity, risk, dependencies and expected business outcomes.

Maintain a prioritized delivery backlog and balance new development, production support, technical improvement and team capacity.

Build trusted relationships with business and technology stakeholders and communicate technical choices in clear, practical language.

Challenge requests constructively when process simplification, an existing capability or another solution approach would produce a better outcome.

Monitor delivery progress and realized outcomes to inform future priorities and improvement opportunities. Ensure Solution Quality, Governance and Operational Readiness

Ensure automation solutions follow approved architecture, development, testing, security, privacy, data, change-management and release requirements.

Maintain team standards, development practices, templates, documentation and quality-review processes.

Identify risks in solution design or implementation and ensure appropriate mitigation, review or escalation occurs before release.

Ensure access, credentials, environments, connectors, data use and production changes are managed through approved controls.

Confirm runbooks, ownership, monitoring, support procedures and recovery approaches are in place before solutions move into production.

Maintain delivery and operational evidence required for traceability, governance and audit support. Lead Production Support and Continuous Improvement

Oversee support for production automation solutions and ensure incidents, defects and service requests are triaged and resolved effectively.

Lead investigation of complex issues, coordinate r

📌 Hyper Automation Lead (Calgary)
🏢 Ian Martin Group
📍 Calgary