Join Canada’s Largest Automotive Group

driven by excellence, integrity, and innovation, Dilawri offers an environment
where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive
group and one of Canada’s Best Managed Companies. franchised dealerships, representing more than 35 of the world’s most
respected automotive brands across British Columbia, Alberta, Saskatchewan,
guide how we work, how we lead, and how we serve our customers and communities.
Through the Dilawri Foundation , we
are also committed to making a meaningful impact in the communities we
The Fixed Operations Manager is a key leadership role
customer experience. strategic direction, leads departmental teams, and maintains compliance with
all manufacturer, federal, provincial, and municipal standards.
The Fixed Operations Manager plays a critical role in
driving departmental performance, enhancing customer satisfaction, and
supporting the dealership’s overall business objectives.

Leadership & Operational Management

- performance.
- while controlling expenses within approved budgets.
- Prepare and manage the annual operating budgets

attract new customers and retain existing ones.
· Provide mentorship, coaching, and direction to




departmental teams to foster a high-performance culture.
Maintain a high Customer Satisfaction Index
(and profitability in all claims.

- warranty conditions and policies.
- Monitor the quality of repair work, ensuring

of top-quality repair service.
and inventory management of all parts.
· Ensure compliance with legal and ethical
Conduct regular inventory counts and maintain
Ensure proper implementation of manufacturer
warranty ordering and return policies.

- sufficient gross profit for all customer categories.
- Reconcile monthly inventory and provide required

Manage vendor relationships and negotiate
Operations environment, preferably within a luxury automotive dealership.
· Strong customer service abilities and a
commitment to maintaining high CSI performance.

- repair, and maintenance of domestic and imported vehicles.
- Solid leadership and people management skills

Proficiency with computers; is an asset.
· Full Class 5 driver’s licence with a clean
leading professionals in the automotive industry, our benefits include:

- coaching & training programs
- health & dental plans
- social events

📌 RESPONSABLE CONTROLE DE GESTION OPERATIONNEL (H/F) (Vancouver)
🏢 Dilawri Group of Companies- BC Region
📍 Vancouver