Each retail location operates as a complex, multi‑unit business designed to serve a wide range of customer needs. In addition to our core home improvement retail operation, our stores support a strong Pro‑focused business and deliver Install Sales solutions, all of which rely heavily on efficient, well‑executed back‑end operations.
As an Assistant Store Manager – Back‑End Operations , you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate operational execution. This includes oversight of the building materials yard, shipping, order picking, inventory integrity, and (where applicable) fleet operations. Your leadership directly impacts customer experience, sales execution, and profitability across the store.
This is a hands‑on leadership role that requires the ability to manage complexity, balance competing priorities, and collaborate closely with front‑end leaders to ensure the entire store operates as one aligned, high‑performing business. This position offers a competitive salary with eligibility for annual bonus incentives.
As an Assistant Store Manager – Back‑End Operations, you will ensure the foundational systems and teams that support Retail, Pro, and Install Sales operate safely, efficiently, and consistently. Lead the building materials yard, shipping, and order‑picking functions to support store‑wide execution and customer fulfillment.

- Managing inventory integrity and shrink:



Ensure accurate inventory counts, loss prevention practices, and strong controls across back‑end areas.
- Ensure the yard and back‑end workspaces are organized, compliant, and protected for both associates and customers.
- Driving operational support for sales: Partner with front‑end leadership to support lumber, building materials, Pro, and Install Sales execution through accurate product availability and timely fulfillment.
- Analyzing performance: Review sales, operational, and inventory data to identify opportunities to improve efficiency, service levels, and profitability.
- Managing fleet operations (where applicable): Oversee delivery operations to ensure timely, efficient service aligned with customer expectations.
- Leverage Microsoft Office (Excel, Word, Outlook), Kronos for timekeeping, and D365 for inventory, sales, and operational tracking.
- 5+ years experience in retail management
- Exceptional customer service skills
- Ability to leverage technology for project management, analysis, and solving problems (including
- Microsoft Office Suite)
- Openness to continuous improvement and responsibility for independent learning
- Flexible schedule based on retail needs
- Shrink and inventory control
- 21+ years of age due to the forklift training requirement (in-house to be provided), previous forklift experience is considered an asset

Employee and Family Assistance Plan
Medical, Dental, Vision, RRSP Matching, and PTO benefits

📌 Assistant Store Leader - Sales (Port Hawkesbury)
🏢 Irving Shipbuilding
📍 Port Hawkesbury