FedEx seeks a bilingual Customer Service Representative skilled in accurate customer assistance, communication, and administrative support. This is an interview position.

The representative provides direct customer interface and accurate information while supporting effective operations. The work includes administrative duties, continued sales promotion, and identifying potential incremental revenue. Candidates should communicate clearly, solve problems analytically, and negotiate effectively. Experience with FedEx Express and Ground products, Canadian Customs regulations, and Windows is preferred.

Key Responsibilities:
Provide accurate information and assistance through direct customer interface
Perform administrative duties supporting effective operations




Promote continued sales and potential incremental revenue
Operate in a PC Windows environment

Requirements:
High school diploma or equivalent; college diploma preferred
Bilingual French and English capability
Excellent interpersonal and verbal communication skills
Valuable analytical, problem solving, and negotiation skills
Complete required training and mandatory testing thresholds

Apply customer service, sales, communication, and administrative skills as a bilingual FedEx Customer Service Representative.

J-18808-Ljbffr

📌 Fedex Customer Service Representative St Bruno De Montarville (St-Bruno-de-Montarville)
🏢 FedEx Canada
📍 St-Bruno-de-Montarville