About the Role

We're looking for a reliable, friendly, and detail-oriented Customer Service Representative to join our growing dry cleaning team. As the first point of contact for our customers, you'll play a key role in creating a welcoming experience while ensuring our day-to-day operations run smoothly.

This position is ideal for someone who enjoys working with people, is organized, and takes pride in delivering exceptional customer service. No dry cleaning experience is required—we provide comprehensive paid training.

What You'll Do
Welcome customers with a friendly and skilled attitude
Assist customers with garment drop-offs, pickups, and general inquiries
Accurately process transactions using our point-of-sale (POS) system
Handle cash, debit, and credit payments while maintaining a balanced cash drawer
Answer phone calls and respond to customer questions in a professional manner
Tag, sort, organize, and package customer garments with care and attention to detail
Take basic customer measurements for alteration orders (training provided)




Keep the front counter and customer service area clean, organized, and presentable
Work collaboratively with team members to provide efficient service

What We're Looking For
Previous customer service experience is required
Excellent English communication skills, both spoken and written
Strong attention to detail and organizational skills
Comfortable handling cash and basic math calculations
Ability to multitask and stay organized in a rapid-paced environment
Positive attitude, dependable work ethic, and willingness to learn
Ability to work well independently and as part of a team

What We Offer
Paid training with ongoing support
Friendly, respectful, and team-oriented work environment
Opportunity to learn current skills and grow within the company
Stable, long-term position with a locally owned business

Pay: From $18.50 per hour

Experience :
Customer service: 1 year (preferred)

Work Location: In person

📌 Customer Service Representative Toronto
🏢 Platis Cleaners]
📍 Toronto