Become a key point of contact for customers at FedEx, providing essential support and assistance. This role emphasizes strong communication skills and proficiency in handling various packages with care.
FedEx is seeking a Customer Representative to manage direct customer interactions while performing administrative tasks. This chance requires knowledge of Canadian Customs as well as FedEx Express and Ground services. You will play a vital role in promoting sales and generating potential revenue where possible.
Key Responsibilities:
• Provide accurate information to customers during interactions • Perform essential administrative tasks for effective operations • Promote sales and revenue-generating opportunities • Complete mandatory training and achieve required thresholds • Lift packages up to 150 lbs using appropriate equipment
Requirements: • High school diploma; college diploma preferred • Knowledge of Customs regulations and FedEx products • Excellent communication and negotiation skills • Ability to work under pressure and in a quick-paced environment • Proficient in Windows PC operations
Deliver outstanding customer service and operational efficiency as a Customer Representative with FedEx.