Customer service and order management expertise define this prospect within an established global organization. Manage inquiries, orders, shipments, and customer updates accurately.

This customer service specialist supports accurate, timely order fulfillment while building customer relationships. The work combines communication, organization, problem-solving, and Microsoft Excel proficiency. Experience with ERP or MRP systems is an asset, while relevant post-secondary education is requested.

Key Responsibilities:
Manage customer inquiries through phone and email
Process and monitor orders using internal business systems
Coordinate delivery schedules with internal teams
Prepare quotations and communicate pricing information




Track shipments and update customers proactively

Requirements:
One to two or more years’ customer service experience
Solid communication, organizational, and problem-solving skills
Proficiency with Microsoft Office, particularly Excel
Experience with ERP or MRP systems is an asset
Relevant post-secondary education

Apply customer service, order management, Excel, and communication skills while supporting customers across an international organization.

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📌 Customer Service Order Specialist Toronto
🏢 Strategy Recruitment Group
📍 Toronto