Job Position Overview : A long term Insurance Agency located in Kitchener and servicing the Waterloo Region is looking for recent Team Members to fill the position of Insurance Account Representative.

The position is designed to take care of and service the insurance needs of new and existing policyholders. The position involve the sale of new insurance products and the servicing and maintaining of existing products and policies.

The position offers a desirable and consistent work schedule primarily being daytime Monday through Friday. Salary is competitive and flexible (consideration for prior experience and expertise). Commission, Bonuses are also offered and benefits are available if required.

The position also introduces someone current to the industry as training and licensing can be provided. Prior licenses are desirable.

Responsibilities :
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
Engage with clients and create relationships




Need to be able to quickly respond to client needs and recognize additional prospects.
Engage with clients and create relationships.

Requirements :
Have ability to be patient and remain calm in stressful situations
High level of customer relations & interpersonal skills
Excellent communication skills - written, verbal and listening
Excellent interpersonal skills
Proactive in problem solving
Dedicated to customer service
Ability to multi-task
Ability to make presentations to potential customers
Property & Casualty license (preferred/must be able to obtain)
Life License - LLQP (preferred/must be able to obtain)

Opportunities :
Salary - $37,000 to $75,000 (experience will determine)
Bonuses
Commission
Medical Benefits (available)
This position is with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees. _

Job Types : Permanent, Full-time

Pay: $37,000.00-$75,000.00 per year

Education :
Secondary School (preferred)

Work Location: In person

📌 Customer Service Representative/insurance Account Representative Kitchener
🏢 Desjardins Insurance Agency, Mike Etue Agent
📍 Kitchener