Job Overview We are seeking a dynamic and detail-oriented Order Entry & Customer Service professional to join our team. In this vital role, you will be the first point of contact for our customers, ensuring their orders are processed accurately and efficiently while providing exceptional service. Your proactive approach will help maintain smooth operations, support sales growth, and foster positive customer relationships. This position offers an exciting opportunity to utilize your organizational skills and technical proficiency in a fast-paced workplace dedicated to excellence.

Duties
Accurately input customer orders, ensuring all details are correct and complete
Maintain organized records of transactions through filing, data collection, and data entry processes
Use computer skills such as typing and transcription to update customer profiles and order information efficiently
Collaborate with warehouse and logistics teams to coordinate order fulfillment and delivery schedules
Generate reports using pivot tables and Microsoft Excel to track order trends, inventory levels, and customer feedback
Support administrative tasks including filing documents, managing databases,



and performing basic math calculations for order totals or discounts

Skills
Strong computer skills with proficiency in Microsoft Excel,, and database management
Excellent data entry accuracy with fast typing speed and attention to detail
Knowledge of office experience including clerical tasks such as filing, data collection, and record keeping
Familiarity with order entry processes and customer service best practices
Organizational skills to prioritize tasks effectively in a busy environment
Basic math skills for processing transactions and verifying order totals
Experience with pivot tables for data analysis is a plus
Strong communication skills to handle customer inquiries professionally and courteously

Join us in delivering outstanding service while sharpening your organizational talents! This paid position offers a rewarding workplace where your administrative expertise makes a real difference every day.

Pay: From $45,000.00 per year

Advantages :
Dental care
Extended health care
On-site parking
RRSP match

Work Location: In person

📌 Order Entry & Customer Service Langley (Canada)
🏢 EFI Sales
📍 Canada