Join Rapid Air's Front Desk as a CUSTOMER SERVICE REPRESENTATIVE

We Offer : A competitive package is provided including group health, dental and life insurance. We also offer a unique savings option matched by the company. Employees start at a higher than average hourly starting rate.

Additional Benefits: Access to career opportunities within Fast Air, rotational schedule with 3 day weekends, non-traditional work hours (not 9 - 5), free on-site parking, on-site exercise facility, company sports teams, referral bonuses, positive “can-do” team-based work environment.

The Position :
Answer telephones and greet customers at front desk
Operate a two-way radio
Take customer orders for aviation fuel and aviation related services
Advise colleagues of customer order requests
Complete daily records and data input into software
Complete customer invoicing and receiving of payments
Arrange for catering, make customer hotel and car rental reservations
Operate a passenger van to shuttle customers
Do light cleaning, including mopping of floors
Take initiative and anticipate customer needs,



accept responsibility and take appropriate actions
Adhere to company policies, and foster a safe work environment
Must be able to work various shifts between 05:00 and 22:00 over 7 day week

Requirements :
Demonstrated ability to provide excellent customer service
Computer literate, Microsoft XP, Office 2000, Word, Excel, Outlook
Robust problem identification and problem resolution skills
Excellent time management and ability to multitask
Ability to work with mínimal supervision in a teamwork environment
Works well under pressure with decision making skills
Ability to work well with other and maintain a respectful workplace
Due to location, reliable transportation is essential
Valid class 5F driver’s license

Pay: $18.00-$20.00 per hour

Benefits :
Dental care
Extended health care
Life insurance
In office parking
Paid time off
RRSP match

Language :
English (required)

Licence/Certification:
Class 5F Drivers Licence (required)

Work Location: In person

📌 Csr Customer Service Representative Winnipeg
🏢 Fast Air Jet Centre
📍 Winnipeg