Customer support operations and Salesforce expertise define this hybrid Honeywell prospect in Lachine, QC or Burnaby, BC. Manage service delivery from quoting through billing.

As a Customer Support Management Qualified, you will support SPOT growth through Reactive Quoted Work processes. You will coordinate proposals, delivery, closeout, billing, and reporting. The position reports to the Senior Customer Support Management Supervisor and supports field service, sales, customers, and suppliers.

Key Responsibilities:
Support proposals for medium-high complexity customer prospects
Create SPOT quotes and estimates in Salesforce and CPQ
Coordinate work orders, materials, subcontractors, and schedules




Track Reactive Quoted Work progress and customer follow-up
Monitor billing, closeout, invoices, and customer satisfaction

Requirements:
Completed post-secondary education
Three years of relevant customer support experience
Experience in sales, account management, estimation, or project management
Proficiency in Microsoft Office applications
Experience with SAP, Salesforce, or similar software

Apply customer support, quoting, scheduling, Salesforce, and billing expertise to Honeywell’s SPOT service operations.

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📌 Customer Support Operations Manager Burnaby
🏢 Honeywell International
📍 Burnaby