Apply remote diagnostics and MR expertise supporting Siemens equipment for Customers and Customer Service Engineers. Work Friday through Monday, 0930–2030.

As a Remote Support Specialist 3 – MR at Siemens Healthineers, you will perform defined service delivery tasks for customer equipment. The work combines remote and in office product support, troubleshooting, escalation management, and technical communication. You will also share advice, training, and assistance with support staff.

Key Responsibilities:
Provide remote technical support for Siemens MR equipment
Use remote diagnostics to troubleshoot and resolve issues
Dispatch notifications and provide quality action plans
Follow escalation processes and communicate with HSC/QIB
Travel internationally for in office repairs when required

Requirements:
Associate degree or two years vocational technical training
More than eight years working on MR systems
Ability to troubleshoot remotely using Siemens Remote Services
Positive communication skills
Availability Friday through Monday, 0930–2030

Use MR systems expertise, remote diagnostics, and escalation management to support Siemens Healthineers customers and technical teams.

📌 Remote Mr Technical Support Specialist Quebec City
🏢 Siemens Healthineers
📍 Quebec City