Starting wage of $24.00/hr + paid breaks is equivalent to $26.47/hr at jobs with unpaid breaks.

Responsibilities :
Support and coordinate store participation in events, pop-ups, and location-based visits (LP visits)
Assist in translating corporate objectives into actionable store, team, and individual goals
Conduct and support store audits to ensure compliance with operational standards
Monitor, maintain, and manage inventory and stock levels
Ensure store cleanliness, organization, and overall presentation standards are consistently met
Oversee store safety protocols and ensure a protected environment for staff and customers
Act as the primary store representative for external representatives, vendors, and officials
Provide leadership, guidance, and direction to store employees
Support employee onboarding, training, coaching, and disciplinary processes when required
Supervise staff performance to ensure completion of tasks, strong customer service, upselling, teamwork, and adherence to store policies and procedures
Collaborate closely with the Store Manager and Floor Manager to support daily operations and team execution
Resolve operational issues through effective problem-solving and decision-making
Handle customer complaints, inquiries,



and special requests in a skilled and timely manner
Deliver excellent customer service and drive sales performance
Process returns, exchanges, and store credit transactions
Manage cash handling procedures, including cash-outs and change exchanges
opening and closing the store

Qualifications :
Full-time availability
1 year as a supervisor, key holder, or manager
2 years of full-time customer service experience
Must be 19+ years of age
Responsible and proven ability to maintain scheduling commitments
Good communication skills with customers
Friendly and outgoing personality
Excellent verbal skills
Able to problem solve as issues arise
Valid selling it right certificate
Can lift boxes weighing around 10lbs
Position requires the ability to stand for prolonged period throughout an 8hr shift

Advantages :
Chance to move up in the business when positions become available.
Employee discounts on all products
Paid breaks 45 mins total in an 8hr shift
Extended advantages
Ability to learn/grow cannabis knowledge and hone retail skills in a supportive and friendly workplace
Close proximity to bus lines

Starting wage is $24.00/hr. Depending on skills and experience wage is negotiable.

📌 Full Time Floor Manager At Shelbourne Street Victoria
🏢 Cloud Nine Collective Inc ( Victoria Cannabis )
📍 Victoria