Cashier/Customer Service

SALES ASSOCIATE ROLE & RESPONSIBILITIES

Position Overview

The Sales Associate is often the first person to greet Guests who come to Sky Zone, so it is very important that Sales Associates must deliver WoW Guest experiences whether at the counter or on the phone. In addition, the Sales Associate is expected to know all relevant "real-time" information regarding Sky Zone and have the ability to effectively explain and sell it to the Guest. This type of information includes (but is not limited to):
Membership Tiers and program elements
Park hours of operation
Price for all services and products, promotions and programs
Details of our water policy
Cost and information about SkySocks
"Real time" court availability information

Job Responsibilities
Deliver WoW Guest Experiences
Great Guests
Present a qualified appearance and attitude at all times




Provide information about Sky Zone to Guests
Complete sales transitions
Be a "Membership Ambassador"
Effectively upsell the Guest to promos/promotions
Accept valid Sky Zone waivers
Enter data into computer system
Various filing duties
Provide SkySocks to Guests and assess worn SkySocks to be sure they meet the Positive Condition Standard
Clean bathrooms
Other duties as assigned

Job Types: Full-time, Part time, Permanent

Pay: $17.60-$17.90 per hour

Ability to commute/relocate:
Kitchener, ON N2P 2J4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):
Do you live in Kitchener?

Experience:
sales: 2 years (required)

Work Location: In person

📌 Cashier/customer Service Pioneer Tower East (Canada)
🏢 Sky Zone Kitchener
📍 Canada