Use data analysis and problem-solving skills to strengthen customer supply chain performance at Danone Canada in a true hybrid work setting. Support service levels and business growth across key retail customers.

Reporting to the Customer Solutions Senior Manager, the Customer Solutions Analyst acts as an operational partner for retail customers. You will monitor supply chain indicators, build relationships across customer functions, and translate complex data into recommendations. The work supports customer satisfaction, operational excellence, and continuous improvement.

Key Responsibilities:
Monitor product availability, service levels, inventory health, and forecast accuracy
Develop actionable improvement plans for customer performance indicators
Analyze dashboards and reporting tools to identify trends




Investigate service challenges, inventory issues, and forecast variances
Collaborate with Sales, Demand Planning, and Supply Chain teams

Requirements:
Bachelor's degree in supply chain, logistics, business, or operations
Minimum five years of relevant customer supply chain experience
Experience using SAP in an Order-to-Cash setting
Advanced Microsoft Excel, Power BI, and reporting tool proficiency
Solid analytical, problem-solving, relationship-building, and collaboration skills

Bring supply chain analysis, customer partnership, and continuous improvement expertise to Danone Canada’s retail operations.

📌 Customer Supply Chain Analyst Toronto
🏢 Danone
📍 Toronto