Customer Service

The candidate for the above role is responsible for Customer Service & Inside Sales to support varies departments in the office .

Job Summary

Work Conditions and Physical Capabilities:
Day shift 8:30am - 5pm, Monday to Friday (8hour shifts)
Must be able to work in a fast-paced environment, repetitive tasks, attention to detail, positive attitude.
Expect to receive exposure and training in all aspects of the company (floater for front office/admin)
MUST be able to speak, read and write in English

Responsibilities and Duties
Answering phones on a multiple line switchboard
Helping our customers across Canada with any inquiries they may have
Helping the sales team when required
Checking email and fax machine multiple times per day
Data Entry of incoming orders, sending order confirmations to customers and confirming product that requires more information.
Letting the Supply Chain Manager know what custom products need to be ordered
Learning and having knowledge of all products Blake Medical sells
Fulfilling any requests made
Maintain a clean and orderly work area
Assisting other staff with various duties as required.

The ideal candidate profile:
Energetic,



ability to work autonomously, adapt rapidly to changing circumstances and situations and manage stressful situations.
Team-oriented and team-oriented
English verbal, reading comprehension and writing skills.
Dedicated to getting the job done while meeting established standards of quality, safety and client satisfaction.
Understand and apply safety standards, policies and procedures, as well as Operating Rules.

Qualifications and Skills

Essential Skills
QuickBooks Enterprise Desktop
Typing skill, 60 WPM
Document use, numeracy, oral communication, working with others, continuous learning.
Office 365 Applications (Microsoft, Word, Excel, PowerPoint, etc.)

Bonus Skills (not required):
WHMIS 2015 certificate, First Aid, Worker Health and Safety in 4 Steps certification and any other Health and Safety certificates or certifications.

We are willing to train the right candidate

Job Types: Full time, Permanent

Pay: From $22.00 per hour

Benefits:
Casual dress
Disability insurance
Life insurance
In office parking
Paid time off
Vision care

Work Location: In person

📌 Customer Service Representative Brantford
🏢 Blake Medical Distribution
📍 Brantford