Service Writer

Duties:
Greet customers and provide excellent customer service
Listen to customer concerns and accurately document them
Schedule appointments and manage service requests
Communicate with technicians to ensure timely completion of repairs
Provide estimates for services and obtain customer approval
Process payments and handle cash transactions
Maintain accurate records of customer interactions and transactions

Experience:
Previous experience in a Heavy Truck service role is preferred
Robust communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Attention to detail and accuracy in record keeping
Proficient in using computer systems and software applications

If you enjoy working in a quick-paced workplace, providing exceptional customer service, and have a passion for the automotive industry,



we would love to hear from you!

Please note that cash handling experience is required for this position.

To apply, please submit your resume along with a cover letter detailing your relevant experience.

Job Types: Part-time, Full-time

Pay: $21.00-$25.00 per hour

Perks:
Casual dress
Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care

Ability to commute/relocate:
Lethbridge, AB: reliably commute or plan to relocate before starting work (required)

Experience:
service advisor: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

📌 Service Writer Lethbridge
🏢 TransWestern Truck Centres
📍 Lethbridge