Support Dayforce Workforce Management operations as an Application Engineer with Insight Global, troubleshooting issues and maintaining critical functionality. This contract is six months with extension potential.

Insight Global seeks an Application Engineer for a large retail client’s People Enablement Technology team. The role centers on Dayforce operational support, configurations, testing, and application maintenance. You will manage ServiceNow tickets, identify recurring issue trends, and translate business requests into system requirements.

Key Responsibilities:
Support Dayforce health, stability, and daily operations
Manage and troubleshoot ServiceNow requests and incidents
Analyze issues and collaborate toward resolution or escalation




Identify recurring ticket and application issue trends
Participate in end-to-end configuration and integration testing

Requirements:
Five-plus years working with Dayforce
Solid Workforce Management module experience
Hands-on configuration, maintenance, and implementation experience
Software testing and ticket-based support experience
Experience supporting complex HRIS settings with unions and CBAs

Apply Dayforce, Workforce Management, testing, and support expertise to sustain business-critical systems for a large retail client.

📌 Dayforce Workforce Management Engineer Vancouver
🏢 Insight Global
📍 Vancouver