Vickar Ford is hiring an experienced Service Advisor, who will be responsible to maintain industry knowledge and skilled communications throughout the customer service process. High earning potential!

Vickar Auto Group, “Where Customers Send Their Friends”.

RESPONSIBILITIES:
Greet customers promptly
Accurately obtain, document and update customer and vehicle information
Review vehicle history and determine needed maintenance
Clearly report all vehicle symptoms as described by the customer, using specific descriptions
Promote the sales of labour, parts and service packages
Prepare a complete and accurate cost estimate
Reconcile final invoice with the work performed
Coordinate service with Parts Dept and Technicians
Maintain contact with customers throughout the service/repair process, including service updates, advising of additional recommendations, all charges, completed work, and booking follow-up or maintenance appointments.
Oversee delivery of vehicles to customer post service
Other duties as assigned

REQUIREMENTS:




Valid MB driver’s license with acceptable record (MPI abstract req'd for hire)
Exceptional customer service and communications skills
Must work well under pressure in a fast-paced environment with excellent organizational, multi-tasking and time management ability
Technical familiarity with automobiles, preferred
Service Advisor experience and previous use of CDK software an asset
Must be available for 1 rotating Saturday shift per month

WHY SHOULD YOU APPLY?
Competitive wages and perks
Well-established business presence
Vickar Auto Group builds careers!

Vickar Auto Group is an equal prospect employer with a diverse and inclusive team. We thank all who apply, however only those who meet our requirements will be contacted.

Job Types: Full-time, Permanent

Perks:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Vision care

Work Location: In person

📌 Automotive Service Advisor Margaret Park
🏢 Vickar Ford
📍 Margaret Park