About Shelby’s

Shelby’s Legendary Shawarma is one of the fastest-growing QSR brands in Canada, known for bold flavors, high-energy service, and industry-leading unit volumes. Our stores operate at a high level of intensity, precision, and consistency — and we’re building the next generation of leaders to scale with us.

Role Overview

As a Store Supervisor, you are the on-shift leader responsible for executing operations at a high level. You don’t just “run shifts” — you drive speed, consistency, food quality, and team performance in a high-volume environment.

You are accountable for ensuring every guest experience reflects the Shelby’s brand, while maintaining strong control over labor, food costs, and operational standards.

Key ResponsibilitiesShift Leadership
Lead shifts end-to-end, ensuring smooth, rapid, and accurate service
Manage team deployment and positioning during peak periods
Maintain urgency and energy on the floor at all times

Guest Experience
Deliver exceptional customer service and resolve issues in real time
Set the tone for hospitality, speed, and product quality
Ensure every order meets Shelby’s standards

Team Management
Train, coach, and hold team members accountable
Reinforce brand standards, food safety, and cleanliness




Support onboarding of new hires and continuous development

Operations & Execution
Execute daily opening and closing procedures
Monitor and control labor usage during shifts
Ensure proper food prep, portioning, and waste control

Food Safety & Compliance
Enforce strict adherence to food safety and sanitation standards
Maintain a clean, organized, and inspection-ready store at all times
Support internal and third-party audits

What We’re Looking For
3+ years of experience in a QSR or fast-paced restaurant environment
Previous leadership or supervisory experience preferred
Ability to lead under pressure in a high-volume setting
Robust communication and team leadership skills
High attention to detail and operational discipline
Flexible availability (days, evenings, weekends)

Pay: $19.00-$21.00 per hour

Benefits:
In office parking
Store discount

Ability to commute/relocate:
Brantford, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):
Are you able to work daily from 9am - 2am?

Licence/Certification:
Driving Licence (preferred)

Work Location: In person

📌 Store Supervisor Brantford
🏢 Shelby's Franchise Holdings
📍 Brantford