Kindling Cannabis is looking for a key holder! Our Key Holders are the vibes leader at the store and they are mission control for our delivery drivers on the road. Working in partnership with the General Manager, key holders are accountable for leading and supervising daily operations like our delivery program and assisting in achieving store goals. You will set the tone by demonstrating expert knowledge, delivering an excellent educational customer experience, driving sales and upholding regulation compliance.
You:
Budtender and keyholder experience (required)
Product knowledge for days
Responsible, accountable and reliable
Comfortable working alone in the store sometimes
Outstanding phone manners
Top tier customer service
Calm, cool and collected during busy times
Great vibes that add to our existing team vibes
Duties and Responsibilities:
Opening and closing of the store including cash consolidation
Greet customers and check ID
Create a friendly, educational experience for all customers
Participate in upselling/cross-selling and help market in-store promotions
Pack, verify and schedule orders for in-store pick up and delivery
Mission Control/Dispatch for drivers delivering orders
Assist in inventory management
Daily cleaning and general upkeep of the stores
Requirements:
19+ years of age
2+ years of supervisory experience including cash reconciliation, bonus if the experience is in cannabis
Able to pass a criminal background check
Valid CannSell Certificate, Standard or Expert
Cannabis knowledge and passion for cannabis are assets
Excellent communication and organizational skills
Fantastic customer service and phone skills (You will need to speak to customers on the phone. Non-negotiable.)
Ability to work as a team at all times to assist each other when needed
Comfortable working alone when necessary
Valuable energy to contribute to the vibes
Most importantly, be a valuable fit with our existing team of weed nerds, queers and weirdos!
Looking forward to hearing from you!
Pay: $18.65 per hour
Benefits:
Casual dress
Versatile schedule
Store discount
Application question(s):
What is your favourite minor cannabinoid and why?
Please rate your cannabis knowledge on a scale of 1 (minimal) to 10 (perfect).
Experience:
Customer service: 3 years (preferred)
Supervising: 2 years (required)