Dental Receptionist / Administrative Assistant

Sudbury Dental Group is looking for a friendly, organized, and tech-savvy Dental Receptionist / Administrative Assistant to join our busy, fast-paced Dental practice.

If you enjoy working with people, thrive in a team environment, and are comfortable juggling multiple priorities while providing exceptional patient service, we'd love to hear from you. Previous dental experience and knowledge of Dentrix dental software is considered a strong asset.

Key Responsibilities
Greet patients in a friendly and professional manner.
Answer incoming phone calls and respond to patient inquiries.
Schedule, confirm, and coordinate dental appointments using Dentrix.
Process insurance claims, pre-authorizations, and treatment estimates.
Collect and process patient payments, including debit, credit card, and cash payments
Manage accounts receivable and assist with account inquiries.
Send referrals and communicate with specialists and other dental offices.
Maintain accurate patient records and ensure confidentiality.
Support the clinical team and contribute to the smooth daily operation of a busy dental practice.

Qualifications
Previous dental reception or dental administrative experience is preferred.
Experience using Dentrix is preferred.




Excellent computer and organizational skills.
Strong communication and customer service skills.
Professional telephone etiquette.
Ability to multitask and remain organized in a busy environment.
Ability to work independently while contributing to a collaborative team.
Positive attitude, reliability, and attention to detail.
Ability to work well under pressure and adapt to changing priorities.
Fluency in both French and English, including speaking, reading, and writing, is an asset.

What We Offer
Full-time, permanent position
Extended health benefits
Prospect to work in a modern, busy, patient-focused dental practice

If you are motivated, dependable, and enjoy providing exceptional service in a quick-paced dental office, we encourage you to apply. We look forward to welcoming the right person to our team at Sudbury Dental Group.

Pay: $25.00-$30.00 per hour

Advantages:
Extended health care
RRSP match

Education:
Secondary School (required)

Experience:
Dental receptionist: 1 year (required)

Language:
English (required)
French (preferred)

Location:
Greater Sudbury, ON P3C 5B4 (required)

Work Location: In person

📌 Office Administrator/dental Receptionist Sudbury (Greater Sudbury)
🏢 Sudbury Dental Group
📍 Greater Sudbury