Overview

The Automotive Parts Counter Associate supports customers, technicians, and service teams by identifying and supplying the right parts for repair and maintenance needs. This customer-facing role combines product knowledge, accurate order fulfillment, and sales support in a rapid-paced automotive environment.

Responsibilities
Provide attentive customer service in person and by phone, using professional phone etiquette and clear communication.
Identify parts based on vehicle information, customer needs, and repair requirements; consult catalogs and inventory systems as needed.
Process purchases, returns, and orders using POS systems, with accurate cashiering and cash handling.
Support retail sales by explaining product options, answering questions, and using appropriate sales and negotiation skills.
Coordinate order fulfillment, including checking availability, placing orders, receiving parts, and organizing pickups or deliveries.
Maintain accurate inventory and transaction records.




Keep the parts area organized and clean and support routine maintenance of displays, tools, and workspaces.
Assist with marketing activities, sales management tasks, and other store or department operations as assigned.
Apply basic math and solid organizational skills to verify quantities, pricing, and order details.
Communicate effectively with customers and coworkers.

Experience
Customer service, retail sales, sales, cashiering, or cash-handling experience is preferred.
Automotive experience and familiarity with automotive parts, repair or maintenance are helpful.
Robust communication, organizational, and problem-solving skills, along with attention to detail, are important.
Ability to learn automotive parts terminology and product lookup procedures is required.

Pay: $17.90-$20.00 per hour

Expected hours: 8.0 – 40.0 per week

Benefits:
Profit sharing
Store discount

Work Location: In person

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