Seasonal Customer Experience Representative Kelowna

Seasonal Customer Experience Representative Kelowna

29 Oct
|
Indigo Books & Music
|
Kelowna

29 Oct

Indigo Books & Music

Kelowna

Job Description

You’ll help to cultivate an setting that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming setting in our stores
Add joy to our customers' lives
Leverage our product to tell stories




Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an setting where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

📌 Seasonal Customer Experience Representative Kelowna
🏢 Indigo Books & Music
📍 Kelowna

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