Overview

We are seeking a friendly, organized Veterinary Receptionist / Clinic Assistant to help keep our veterinary clinic running smoothly and provide a welcoming experience for clients and their pets. This role combines front-desk service with hands-on clinic support. The ideal candidate is attentive, compassionate, comfortable managing multiple tasks, and eager to contribute to a collaborative veterinary team.

Duties
Welcome clients and patients, manage check-in and check-out, and help maintain a calm, professional reception area.
Answer client questions, route inquiries to the appropriate team member, and communicate appointment updates.
Schedule, confirm, and reschedule appointments while keeping client and patient records accurate and up to date.
Assist with administrative tasks such as processing forms, organizing records, and handling routine clinic correspondence.
Support veterinary staff with patient handling and basic care tasks as directed and within the scope of training.
Prepare examination rooms and help keep treatment areas, equipment, and shared spaces clean and organized.
Assist with collecting, labeling, and organizing samples and supplies when trained and instructed by clinic staff.




Help monitor inventory and restock reception and clinical supplies.
Follow clinic procedures for patient safety, sanitation, confidentiality, and handling sensitive client information.

Requirements
Strong customer-service, communication, organization, and attention-to-detail skills.
Compassionate and professional manner when working with clients, animals, and clinic staff.
Ability to manage competing priorities in a busy workplace and work effectively as part of a team.
Comfort around animals and willingness to follow secure patient-handling instructions.
Basic computer skills and ability to learn scheduling and recordkeeping systems.
Laboratory experience is a plus, including familiarity with sample handling or basic lab procedures.
Veterinary, animal-care, or medical-office experience is helpful but not required; training may be provided for clinic-specific tasks.
Ability to follow instructions and maintain a clean, safe, and orderly work setting.

Pay: $21.00-$25.00 per hour

Expected hours: 20.0 – 23.0 per week

Benefits:
On-site parking
Store discount

Experience:
Veterinary clinic: 1 year (preferred)

Work Location: In person

📌 Veterinary Receptionist / Clinic Assistant Thornhill (Canada)
🏢 Steeles-Yonge Animal Hospital
📍 Canada