Micom Americas Inc., is a growing manufacturer of Automatic Doors and is currently seeking a Customer Service Rep with AUTOCAD experience preferably. The Customer Service Representative will ensure outstanding quality of service provided to our customers by handling in-person, telephone and e-mail requests efficiently, effectively, and in a skilled manner. He/She will be responsible for the management of recent and existing accounts

Duties and Responsibilities
Make effective decisions independently
Communicate effectively with sales representatives and clients.
Collaborate with others as a part of a team
Responsible for project quoting
Create and manage quotes for swing and slide door projects based on customer requirements
Support administration and management in production scheduling to meet customer needs
Performs checks on orders for specific details and ensures 100% accuracy




Answers customer inquiries via telephone, email, fax and walk-ins
Able to submit orders in a time sensitive manner
Completes daily responsibilities in a timely fashion in order to ensure data is available for reporting and product is shipped on time.
Ability to Multi-Task successfully and work within a rapid paced environment both individually and in collaboration with others across all facets of the organization to achieve company goals.
Reading and interpreting blue prints
AutoCad - Produce shop drawings of product line from architectural
Other duties as required.

Job Type: Full-time

Pay: From $20.00 per hour

Perks:
Dental care
Extended health care
Vision care

Work Location: On the road

📌 Autocad Technician Greater Toronto Area (Canada)
🏢 Micom Americas
📍 Canada