Overview
We are seeking a friendly, organized Medical Office Assistant/Receptionist to support daily front-desk and administrative operations in a healthcare setting.
Prior medical experience is helpful, but candidates with strong customer service and administrative skills are encouraged to apply.

Responsibilities
Welcome patients, assist with check-in and check-out, and direct them to the appropriate staff or services.
Answer and route calls using a multi-line phone system, take messages, and respond to routine inquiries.
Schedule, confirm, and update appointments; maintain calendars and communicate changes clearly.
Collect and verify patient information, update records, and handle documents with care and confidentiality.
Use electronic medical records and office software to enter, retrieve, and maintain accurate information.
Assist with routine administrative tasks, such as filing, scanning, correspondence, and maintaining an orderly reception area.




Coordinate with clinical staff to support smooth patient flow and timely service.

Skills
Robust communication, customer service, organization, and attention to detail.
Comfort working at a front desk and managing multiple tasks in a busy office.
Office experience and administrative experience are preferred.
Medical office experience or dental office experience is a plus; experience as a dental receptionist is also welcome.
Familiarity with medical terminology and electronic medical records is preferred.
Experience with taking vital signs like blood pressure.
Ability to learn scheduling and record keeping systems, use multi-line phone systems, and handle sensitive information professionally.

Pay: $20.00-$22.00 per hour

Advantages:
In office parking

Work Location: In person

📌 Medical Office Assistant/receptionist Northwest Edmonton
🏢 Family First Medical Clinic
📍 Northwest Edmonton