Product support and Agile delivery anchor this Analyst position with Canadian Tire Corporation, focused on user stories and capability sustainment. Collaborate across business and technology teams.

The Analyst, Retail Capability and Support supports initial product capabilities and continuous delivery initiatives. Responsibilities span stakeholder interviews, enhancement requests, backlogs, testing, incident tracking, and post-launch monitoring. You will help convert feedback into actionable work and coordinate smooth transitions into sustainment.

Key Responsibilities:

- Interview stakeholders to understand pain points and enhancement needs
- Document backlog enhancements and translate feedback into actions
- Support sprint planning, daily standups, and synchronization meetings




- Track bug fixes, change requests, and compliance updates
- Monitor post-launch performance and gather improvement feedback

Requirements:

- Two or more years in a related role or field
- Degree in Business Administration, Information Technology, or related field
- Familiarity with Lucid and JIRA is an asset
- Solid written and verbal communication skills
- Adaptable, organized, detail-oriented, and collaborative approach

Bring stakeholder insight, backlog coordination, and testing support to Canadian Tire Corporation’s retail capability initiatives.

📌 Product Support Analyst Agile Delivery (Toronto)
🏢 Canadian Tire Corporation
📍 Toronto