Patient scheduling and active listening define this remote opportunity with Insight Medical Imaging. Serve Alberta patients through accurate, compassionate appointment coordination and communication.

As a Central Booking Agent, you will handle diagnostic imaging bookings while maintaining professionalism in a high-volume setting. The work includes electronic fax handling, appointment confirmations, rebooking, and collaboration with clinic teams. Strong prioritization and time management are essential.

Key Responsibilities:

- Coordinate appointments from incoming physician faxes
- Contact patients to confirm and rebook appointments
- Fill available appointments when required
- Support efficient clinic workflows and timely patient care




- Provide feedback supporting scheduling process improvements

Requirements:

- Solid interpersonal communication and active listening skills
- Demonstrated empathy and compassion with patients
- Medical scheduling systems and customized software proficiency
- Strong data entry and electronic fax handling abilities
- High School Diploma and contact center experience

Bring empathy, organization, and medical scheduling knowledge to Insight Medical Imaging’s patient-centered Central Booking Agent team.

📌 Patient Scheduling Coordinator Insight Medical (Quebec City)
🏢 Insight Medical Imaging
📍 Quebec City