Use client communication and appointment coordination skills to keep veterinary patient care on track in Calgary. The position is full time at Western Veterinary Specialist & Emergency Centre.

This Veterinary Client Care role supports pet parents, referring veterinarians, and internal office communication. Responsibilities include proactive booking, follow-up scheduling, email management, outbound calls, estimates, invoicing, and payment processing. The successful candidate also maintains reception and shared areas, learns updated medical office procedures, and assists veterinary staff with various tasks and treatments.

Key Responsibilities:

- Proactively book visits and schedule patient follow-ups
- Make outbound calls supporting ongoing patient care
- Respond to client, veterinarian, and internal messages




- Confirm estimates and process payments accurately
- Maintain cleanliness across reception and pet areas

Requirements:

- Customer service or hospitality front desk experience is an asset
- Interest in learning veterinary services and procedures
- Ability to communicate billing information clearly and compassionately
- Willingness to assist veterinary staff with treatments
- Full-time availability in Calgary, Alberta

Apply your scheduling, correspondence, billing, and patient-care coordination strengths while supporting veterinary clients and staff in Calgary.

📌 Veterinary Client Care Coordinator Calgary
🏢 Mars Veterinary
📍 Calgary