Lead retail banking operations at Macatawa Bank with customer relationship development, sales coaching, and community networking responsibilities. This branch-based role supports daily banking center performance.

As Branch Manager, you will manage branch operations while developing existing and recent customer relationships. You will work with other lines of business to maximize banking center growth and profitability. The position combines managerial leadership, business development, and small business customer experience within Wintrust Financial Corporation.

Key Responsibilities:
Oversee hiring, training, scheduling, and facility management
Manage banking center staff sales performance
Conduct coaching sessions and oversee staff development




Resolve escalated customer matters
Build local presence through networking and outbound calls

Requirements:
High School diploma or GED required
Previous retail banking and managerial experience
Previous business development experience
Experience working with small business customers
College degree or related banking experience preferred

Bring retail banking leadership, customer development, and sales management skills to Macatawa Bank’s community-focused banking center.

📌 Retail Banking Branch Manager Grand Rapids
🏢 Wintrust Financial
📍 Grand Rapids