Shape organizational effectiveness at CCIS through operations systems and strategic process improvement in a senior management role. Support services across Southern Alberta.

Reporting to the CEO, the Operations Manager leads systems and processes that strengthen organizational efficiency. The work spans business planning, reporting, budgeting, quality assurance, health and safety, special projects, and technology. Collaboration extends across divisions, geographic locations, and senior leadership.

Key Responsibilities:
Develop operational strategies, policies, procedures, and standardized systems
Conduct quality assurance assessments aligned with CARF standards
Lead health and safety programs, audits, investigations, and reporting
Coordinate special projects, risks,



and recent office openings
Support technology strategy, audits, databases, and compliance

Requirements:
Legally eligible to work in Canada
Bachelor’s degree in business, nonprofit management, humanities, or social sciences
At least five years’ senior nonprofit management experience
Experience leading health and safety efforts in complex organizations
Robust financial, leadership, analytical, and project management skills

Bring strategic operations, quality assurance, risk management, and leadership expertise to CCIS’s mission-driven newcomer services.

📌 Senior Nonprofit Operations Manager Calgary
🏢 Calgary Catholic Immigration Society
📍 Calgary