Job Overview

We are seeking a friendly, organized, and customer-focused Front Desk Associate to join our team. This role is vital in creating a welcoming environment for clients and visitors while efficiently managing daily front desk operations. The ideal candidate will possess excellent communication skills, be proficient with technology, and have experience in retail sales or customer service. Bilingual abilities and familiarity with POS systems are a plus. This position offers an chance to develop sales skills, enhance organizational abilities, and contribute to a positive customer experience.

Duties
Greet clients and visitors warmly, providing exceptional customer service
Manage front desk operations including answering phones, scheduling appointments, and handling inquiries
Conduct product demos and assist customers with merchandise selection
Process transactions accurately using POS systems and handle cash or card payments
Upsell products or services to maximize sales opportunities
Maintain organized merchandising displays and ensure the reception area is tidy
Assist with basic administrative tasks such as data entry and record keeping




Communicate effectively with team members to ensure smooth daily operations
Manage time efficiently to handle multiple responsibilities during busy periods

Requirements
Excellent communication skills, both verbal and written; bilingual or multilingual abilities are highly desirable
Previous experience in retail sales, customer service, or technical sales preferred
Proficiency with POS systems, cash handling, and basic math skills
Robust organizational skills with the ability to multitask effectively
Demonstrated ability to upsell products or services and perform product demos
Skilled phone etiquette and courteous demeanor at all times
Ability to work in a quick-paced environment while maintaining attention to detail
Basic knowledge of merchandising principles and retail operations
Flexibility to adapt to changing priorities and schedules

Pay: $18.25-$20.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:
Designated paid holidays
On-site parking
Paid time off
Store discount

Work Location: In person

📌 Front Desk Associate Revelstoke
🏢 Boulder Mountain Resort
📍 Revelstoke